Elite Auto Care Reviews
Average Rating: 4.8
Total Reviews: 153
Ben Zoromski
February 25th, 2021
Great customer service. Great work. Gets things done fast and flexible with your schedule
Weston/Wausau
KEENAN JONES
February 25th, 2021
Very nice people. Reliable. And I will be coming back. Thanks so much!
Weston/Wausau
TAK Communications WI
February 24th, 2021
No comment
Weston/Wausau
Jim Daniels
February 15th, 2021
My experience at elite Auto was excellent I was stuck 2 hours from home in two and a half hours from where I was going they got me and got it fixed and got me back on the road in under an hour thank you elite your number one in my book
Weston/Wausau
Debbie Gulan
February 15th, 2021
The people understand customer service and deliver it consistently from the front counter to the work on the vehicle
Weston/Wausau
bob woldt
February 1st, 2021
Great service in the small engine repair dept. They did a great job on my chain saw, and also my trailer lights for my boat. Very polite , and explained all the repairs they preformed. I can tell they care about the work they do. Over all Great Service at Elite Auto Care.
Weston/Wausau
Ronda James
January 30th, 2021
Elite Auto Care is the BEST!! They are always professional & give me info in a way that I can easily understand. They are FRIENDLY & taking care of customers always seems to be their priority. Their prices are fair and the QUALITY of work is great!
Weston/Wausau
Matt Mullen
January 26th, 2021
A++ Experience! Extremely professional staff as well as excellent quality of service. This is the place to go!
Weston/Wausau
Amber Lang
January 26th, 2021
Can't thank Al's team enough for all their hard work and positivity!
Weston/Wausau
Fear-the-nuke
January 20th, 2021
Terrible, i probably wont come back ever again, didnt know it costed 150$ to run a diagnose and it took them 4 hours to do it. Omalley Cadillac in wausau charges 100$ And it takes 30 mins. People giving this a 5* probably family.
Response from Elite Auto Care: Good morning,
Our troubleshooting is 89.99, i am not sure where the $150 is coming from and I am not sure who this is to even verify what work was done. I will be more than happy to discuss any work that was done for you. Please contact me at the shop 715 241 0007
Thank you
Al
Weston/Wausau
Abel Yang
January 20th, 2021
I had to pay a hidden fee.. no told me it was gon cost me 100 for them to look at. At the end, I ended up paying 86 for them to put new light bulbs in my car. Never going back.
Response from Elite Auto Care: Good afternoon Able
You drop your vehicle off for a second opinion from the dealership. You asked to look at a Possible bulge in a tire and noise from passenger side, verify that the engine was replaced by the dealership and inspect headlight for dim at night and hard to see. We found tire were over inflated but no bulge, right front wheel bearing had slight play and noisy, serpentine belt tensioner and idler pulleys bearing where also making a slight humming noise. You state you would take it back to the dealer, we charge $39.99 for the inspection. The headlight wiring and fuses checked out good so you elected to install LED headlight bulbs, we did not charge for a inspection, it was $10 to installed the bulbs and the pair of LED bulbs cost $136.41. Your total invoice was $186.08. If any of the work for the noise would have been done by us they would have been no inspection charge. Please feel free to call me at the shop 715 241 0007
Thank You
Al
EliteAutoCare