Chad Hemenway
July 5th, 2020
No comment
Weston/Wausau
Arielle Burish
June 23rd, 2020
I had to schedule my vehicle to be serviced for a quite time-consuming appointment - they were able to schedule an appointment for me quickly and in accommodation to my work schedule. They arranged for me to have one of their loaner vehicles (at no charge with the exception of replacing the gas I used) while mine was being worked on - I swapped out my vehicle with theirs the night before. That alone was a quick and smooth process. Then, the next day I received a phone call when my car was finished - the cost turned out to be less that I was originally quoted, which usually NEVER happens! I returned the loaner, received the keys for my vehicle, paid my bill and was on my way in a few minutes! The staff was great - Paul, who assisted me on the phone and at pick-up, was very helpful and personable. I highly recommend Elite Auto Care for anyone's vehicle needs.
Weston/Wausau
Parker Neitzke
June 18th, 2020
Best service in town. Always upfront and honest. Excellent prices and friendly service and atmosphere. They do whatever it takes to get the service done. Highly recommend Al and his staff.
Weston/Wausau
Tanice Finnegan
June 13th, 2020
Elite Auto was fast and really good! Beyond the original plan, they checked over the rest of the vehicle and shared other items that needed fixed. They replaced the additional items and I was back on the road in a short amount of time. Thanks Elite Auto!
Weston/Wausau
Carrie Shawn Paisar
June 9th, 2020
Our family had been getting oil changes at Elite over the past year and have been very happy with their services. I want to express my gratitude for the extra care they provided on two different occasions. I stopped in one day during the winter when something was rubbing, they let me know an ice chunk had bent something which caused rubbing on my tire. They quickly fixed it and I was on my way. Today was the second occasion. I had a battery put in at another location and in that process, my check engine light came on and would not start properly. I immediately drove down to Elite, they were able to figure out that the battery shop had sparked something (I saw the Sparks) and shorted/blew a fuse which then caused the check engine light to come on and caused the car to go into a mode where it had minimal power. Within 1/2 hour, it was fixed and I again was on my way. Thank you for your kindness and superb service! This is why I would highly recommend Elite!
Weston/Wausau
Milwaukee Phil
May 29th, 2020
Fixed my 20 year old riding lawn mower. Thought she was done for...instead Elite brought it back from the dead and quickly! Runs great! Thank you!
Weston/Wausau
Jason P
May 28th, 2020
I've been coming here for years and they are definitely my go to mechanic. Excellent customer service. They do great work that they stand behind. Highly recommend.
Weston/Wausau
Leighanna Watts
May 22nd, 2020
No comment
Weston/Wausau
Mitch Goerg
May 21st, 2020
No comment
Weston/Wausau
Erin Sullivan
May 21st, 2020
I was extremely impressed with Elite Auto. I started having car troubles on the weekend and my car decided to break down on me. I was surprised because my vehicle was fairly new and only had 80,000 miles on it. I ended up getting my vehicle towed to fleet farm and they were able to look at it on Monday. They had told me that my alternator was going out and were unable to fix it because of the location. Since my vehicle is a sports limited edition the alternator is in a tricky place. Fleet farm told me that to get at the alternator they would need to take out my cooling system and part of my engine. They recommended a full service shop. I then took my vehicle to KIA since that is where I bought it a year ago. KIA called me the next day and also confirmed that my alternator was going out. They quoted me at 1,200 dollars to fix my alternator and charged me $100 for diagnostics. I was shocked by this price. I told them that I wanted to call around and get quotes from other auto places first. My sisters boyfriend works at Elite Auto and always has good things to say. I got 2 different quotes. One from S and W for around 500 or so and one from Elite for around 600. I decided to go with Elite since I heard good things and know someone who works there. I talked with Erin several times over the phone and she had incredible customer service. She was so understanding and amazing to work with. I also spoke with the manager a couple times when they were trying to figure out a quote for me. They went out of their way to help me and also told me if my car didn't make it to the shop they would set up a tow for me and do everything. I dropped my car off in the afternoon around 2:00 pm and they said they wouldn't be able to get it in till tomorrow sometime. They called me that same day right before they closed and told me that my car was done and ready to be picked up. It was the best news I heard all week! They also saved me 700 dollars!!!!! The price ended up being under 500. You guys are amazing, best customer service, and very timely. I will definitely be back.
Weston/Wausau
Phyl Brzycki
May 21st, 2020
Elite auto care is the best! If you are looking for honesty, friendly and informative service people, this is the place..I was having an issue with my car and just drove in, they made time to help me.
You can always depend on them. With so many places out there that sometimes take advantage of people, one needs to find a trustworthy place and Elite Auto is that..I have given their name to many friends and all are happy !
Weston/Wausau
Brad Laffin
May 14th, 2020
They got the job done quickly and cheaper than I expected. The use of a loaner vehicle was a great help as well. The guys at the counter were extremely helpful and courteous. All around great job.
Weston/Wausau
Scott Swanson
May 14th, 2020
Plain and simple, I live in the Fox Valley(Appleton)and I take my vehicles to Al and his team in Weston. That’s 1.5 hrs away. You may think I’m crazy and that is unrealistic for some, but it was more than worth the effort. My recent experience was next level as I had a few bigger repairs done on my truck and my wife and I couldn’t be happier with the service we received. If you are looking a fair and honest job done, look no further. Best service and experience I’ve had in quite some time. Well done Elite Auto! See ya next time!
Weston/Wausau
Doug Kalbes
May 8th, 2020
I've always received nothing less than expert, professional, first class service from Elite Auto Care. This is the one and only Auto service facility you will ever need.
Weston/Wausau
Dustin Widowski
April 23rd, 2020
Went in to have something replaced and afterwards found out the replacement had a malfunction and Elite actually took responsibility and fixed the problem at no charge when I know very well that a lot of other mechanic places would have tried to charge me for fixing the issue or trying to say that it wasn’t their fault. Very impressed.
Weston/Wausau